Technical Assistance

If you’re having technical problems using our site, please check the following items.

1.This site should be viewed with Internet Explorer (version 4.0 or greater) or Firefox (version 3.0.4 or greater).

2.If you use AOL and are having trouble with our site: minimize AOL and open Internet Explorer or Firefox.

3.We strongly recommend that you use a modem connection of 28.8K or faster.

4.Your browser should have Java Script enabled.

5.Desktop software that is designed to provide internet security, such as McAfee’s Guard Dog, may block your access to our site.   Such software may block access to the port specified in our URL (5138). If you have problems, try disabling your internet security software while you are using our site. If you access our site over a company network, your "firewall" may also reject the port number specified in our URL. Please consult your system administrator or system security staff.

6.If you’ve checked the items above and are still having problems, please e-mail Materiel Division at Replies@nyct.com

How to Enable Java Script

Internet Explorer

On the Tools menu, select Internet Options. Select the Security tab.  Click the Custom Level box.

Scroll down to Scripting. Make sure that Active Scripting is enabled.  By default your browser comes with Active Scripting enabled.

Firefox

On the Tools menu, click Options. Click on the Content icon. Check the box to Enable JavaScript. Click on the Advanced button

        to open the Advanced JavaScript Options box. Make sure that Allow scripts to section is checked.

        By default your browser comes with JavaScript enabled.

Non-Technical Assistance

If you have questions about E-Bids, or need help using our site for other than technical reasons, please e-mail Material Division at Replies@nyct.com